Managing Users

Available to: Account Administrators Minimum plan: Free

This guide covers adding, editing, and removing users from your TitanRDM account. Users are the people who access and work with your reference data — from developers building table structures to end users maintaining data.

Users list page

Prerequisites

  • Account Administrator group membership (the "Account Administrator" user group)

User License Types

Every user in TitanRDM has a license type that determines what they can do:

License TypeCan DoCannot DoBilling
DeveloperEverything: define tables, deploy, promote, manage data, manage users, access API—Billed at the Developer seat rate
End UserView and edit data (with appropriate group membership)Create/edit table definitions, deploy, promote, manage other usersBilled at the End User seat rate (lower cost)

Choosing the Right Type

  • Developer — for team members who design table structures, manage branches, or need API access
  • End User — for team members who only need to view and enter reference data

Viewing Users

  1. Navigate to Admin > Users
  2. The list shows all users in your account, ordered by first name
  3. Each entry displays the user's name, email, and license type
  4. Use the search bar to filter by name or email

The list is paginated (15 users per page).

Adding a User

  1. Navigate to Admin > Users
  2. Click New User
  3. Fill in the form:
FieldRequiredDescription
First NameYesUser's first name
Last NameYesUser's last name
EmailYesMust be a valid email address. Used for login. Must be unique across the account.
License TypeYesDeveloper or End User — determines capabilities and billing rate
  1. Click Create User

What Happens on Creation

  1. The user account is created.
  2. The user is sent a welcome email with a magic link for passwordless sign-in
  3. If the account has branching enabled and the user is a Developer:
    • A private branch is automatically created for them
    • They are added to the branch's user groups
  4. If branching is not enabled (or user is an End User):
    • Their current branch is set to the Production branch
  5. On paid plans with an active Stripe subscription, the seat count is updated automatically

Plan Seat Limits

Your plan determines how many users you can have:

PlanDeveloper SeatsEnd User Seats
Free23
TeamUnlimitedUnlimited
BusinessUnlimitedUnlimited
EnterpriseUnlimitedUnlimited

If you attempt to add a user beyond your plan's limit, the creation is blocked with a message explaining the limit. Upgrade your plan to add more users.

Editing a User

  1. Navigate to Admin > Users
  2. Click the user you want to edit
  3. Click Edit
  4. You can change:
    • First Name
    • Last Name
    • Email
    • License Type
  5. Click Save

Changing License Type

You can upgrade an End User to a Developer or downgrade a Developer to an End User.

Upgrading to Developer: - The user gains access to Development features (table definitions, deployments, promotions) - Stripe seat quantities are updated

Downgrading to End User: - The user loses access to Development features - They can only be assigned to Editor and Data Manager user groups - Any existing group assignments that are incompatible with End User status remain but the user cannot exercise those permissions - Stripe seat quantities are updated

Warning: You cannot downgrade the last Developer in the Account Administrator group to an End User. At least one Developer must remain in the admin group to manage the account.

User Detail Page

Click a user's name to see their detail page, which shows:

- User properties — name, email, license type

Removing a User

  1. Navigate to Admin > Users
  2. Click the user you want to remove
  3. Click Edit
  4. Click Delete
  5. Confirm the deletion

What Happens on Deletion

  • The user's account is permanently deleted
  • They lose all access immediately
  • Their user group assignments are removed
  • Stripe seat quantities are updated (you stop being billed for this seat)
  • Any private branches they owned remain but are no longer associated with an owner

Note: Deleting a user is permanent. If you want to temporarily disable access, consider removing them from all user groups instead.

Authentication

TitanRDM supports a single Magic Link Passwordless login authentication via email link.

Security Features

  • Account lockout — accounts are locked after too many failed login attempts
  • Session timeout — inactive sessions expire automatically

Related Pages