Signing Up

This guide walks you through creating a TitanRDM account, from registration to a fully activated workspace ready for use.

Note: TitanRdm uses passwordless authentication. You will receive a magic link to sign in.

Step 1: Register

Navigate to the TitanRDM sign-up page https://app.titanrdm.com/users/sign_up. You will be asked to provide:

  • Organisation name — the name of your company or team
  • First name and Last name
  • Email address — this becomes your login identity

Sign-up form

Click Sign up to create your account.

At this point, your account has been created but not yet activated.

Tip: The person who creates the account automatically becomes the Account Administrator and is assigned a Developer licence.

Step 2: Sign In

TitanRDM will redirect you to the sign in page. Enter the email you signed up with and click Sign in. You will receive a magic link to sign in.

Check your inbox for a magic link email from TitanRDM. Click the "Log in to my account" link to sign in.

If you do not see the email, check your spam folder. You can request a new magic link from the login page.

Step 3: Activate Your Account

After signing in for the first time, you will be redirected to the Account Setup page. This is where you configure the core settings for your organisation.

Account setup page

Organisation Name

Enter the name your organisation is commonly known by. This does not need to be a legal name — it is used for display purposes throughout TitanRDM.

Subdomain

Choose a unique subdomain for your account. This determines the URL your team will use to access TitanRDM:

https://your-subdomain.titanrdm.com

Subdomain rules: - Only lowercase letters, numbers, and hyphens - Cannot start or end with a hyphen - Must be unique across all TitanRDM accounts

Note: The subdomain is auto-generated from your organisation name, but you can change it before activating.

Select Your Plan

Choose the plan that fits your team. You can always change plans later.

Enterprise plans with custom limits and dedicated support are available by contacting sales@titanrdm.com.

Plan selection cards

Free Plan Activation

If you select the Free plan, click Activate and your account will be provisioned immediately.

If you select Team or Business, clicking Activate will redirect you to a secure Stripe checkout page to enter your payment details. After payment is confirmed, your account will be provisioned automatically.

What Happens During Activation

When you click Activate, TitanRDM runs a background job that:

  1. Creates a dedicated database for your account — your data is completely isolated from other tenants
  2. Creates permanent branches — the environments your team will work in:
    • Free and Team plans: A single Production branch (you work directly in production)
    • Business and Enterprise plans: Three branches — Production, Test, and Development — giving you a full promotion workflow
  3. Sets up default user groups and permissions — including an Account Administrator group (which you are automatically added to) and an Account Developer group
  4. Sets your current branch — you are placed on the Development branch (Business/Enterprise) or Production branch (Free/Team)

This typically takes a few seconds. Once complete, you are redirected to the TitanRDM dashboard.

Dashboard after activation

Authentication

Magic Link

From the login page, choose Sign in with magic link. TitanRDM will email you a one-time link that signs you in without a password. Magic links expire after a short period.

Inviting Other Users

After activation, you can invite other users to your account:

  1. Navigate to Admin > Users in the sidebar
  2. Click Add User
  3. Enter the user's details and choose their licence type (Developer or End User)

The invited user will receive an email with instructions to set up their account.

Note: The number of users you can add depends on your plan. Free plans are limited to 2 developers and 3 end users.

What's Next